Terms of service

Terms of Service

1. Introduction

This website is owned and operated by AR Collective (“Company”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of this website and all purchases made through it.

By accessing or using this website, you agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, and Shipping Policy, which together constitute a legally binding agreement under the Indian Contract Act, 1872.

If you do not agree to these Terms, you must not use this website.

2. Eligibility

By using this website, you confirm that:

  • You are 18 years or older

  • You are legally competent to enter into a binding contract under Indian law

  • The information provided by you is accurate and complete

We reserve the right to deny service to anyone at our sole discretion.

3. Nature of Business (Dropshipping Model)

AR Collective operates on a dropshipping basis. Products are fulfilled and shipped directly by third-party suppliers.

You acknowledge and agree that:

  • We do not manufacture most products sold on this website

  • Product images are for illustrative purposes only

  • Minor variations in color, size, material, or packaging may occur

  • Product availability is subject to supplier stock

We are not responsible for supplier manufacturing changes or discontinuations.

4. Product Use & Risk Assumption

All products are intended for general lifestyle use only.

By purchasing from us, you agree that:

  • Products are used at your own risk

  • We are not liable for misuse, improper handling, or failure to follow instructions

  • Products are not medical, safety, or professional equipment, unless explicitly stated

AR Collective shall not be liable for allergic reactions, injuries, damages, or losses arising from product use.

5. Pricing & Order Acceptance

All prices are listed in Indian Rupees (INR) unless otherwise stated and are subject to change without notice.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased per customer

  • Correct pricing or listing errors

  • Cancel orders suspected of fraud, abuse, or resale

If payment has been received for a cancelled order, a refund will be processed as per our Refund Policy.

6. Payments & Chargebacks

By placing an order, you authorize us to charge your chosen payment method.

You agree not to initiate chargebacks without first contacting our support team. Fraudulent or abusive chargebacks may result in:

  • Order cancellation

  • Account restriction or blacklisting

  • Legal action, where applicable

7. Shipping & Delivery

Shipping timelines provided are estimates only.

AR Collective shall not be liable for:

  • Courier delays or service disruptions

  • Lost, stolen, or misdelivered packages

  • Incorrect delivery details provided by the customer

  • Customs inspections, duties, or taxes

Risk of loss passes to the customer once the order is handed over to the logistics provider.

8. Returns, Refunds & Complaints

Returns and refunds are governed exclusively by our Refund Policy, which forms an integral part of these Terms.

We reserve the right to:

  • Deny refunds for used, damaged, or non-eligible items

  • Require photographic or video proof before approving claims

  • Refuse excessive or abusive return requests

Approved refunds are processed to the original payment method only.

9. Disclaimer of Warranties

To the maximum extent permitted by law, all products and services are provided “as is” and “as available”, without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.

We do not guarantee uninterrupted, error-free, or secure access to the website.

10. Limitation of Liability

To the fullest extent permitted under Indian law, AR Collective shall not be liable for:

  • Any indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, data, or business opportunities

  • Personal injury or property damage

Our total liability, if any, shall not exceed the amount paid by the customer for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless AR Collective, its owners, employees, suppliers, and affiliates from any claims, losses, damages, or legal expenses arising from:

  • Your breach of these Terms

  • Misuse of products

  • Violation of applicable laws or third-party rights

12. Intellectual Property

All content on this website, including logos, trademarks, text, images, and designs, is the exclusive property of AR Collective.

Unauthorized reproduction, resale, or commercial use is strictly prohibited.

13. Prohibited Activities

You agree not to:

  • Provide false or misleading information

  • Attempt to exploit pricing or system errors

  • Engage in abusive, unlawful, or fraudulent conduct

  • Upload malicious code or spam

Violation may result in immediate termination of access.

14. Force Majeure

We shall not be liable for failure or delay caused by events beyond our reasonable control, including natural disasters, government actions, strikes, pandemics, or logistics failures.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts of [Insert City & State, India].

16. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.